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Cancellation Policy


All cancellations must be received by 11.00am on the day prior to arrival. Cancellations received after this time will incur a charge equivalent to the total cost of the first night's stay. Non-arrivals will incur a charge equivalent to the total cost of the first night's stay, and have any remaining nights cancelled without prior notice. Any pre payment deposits paid are non-refundable if cancelled.

Check in /Checkout Times

Check in time is between the hours of 2.00pm and 9.30pm arrival date. Outside these hours require prior arrangements.

Check out time is 11.00am day of departure.

Junior Suite

Over looking the lake, the junior suite is a double bedded room with all facilities. A separate sitting room furnished with premium two-seater sofa bed (1 adult or 2 Children), coffee table, writing desk, (second) television, refrigerator with complimentary water and fresh fruit bowl.


We do not allow pets, however guide dogs are very welcome.

Family Room

Prices based on 2 adults + £10.00 per child extra - 1 or maximum of 2 children under 12 years of age - sharing the same room.

Reserving a Room

The management however reserve the right to any price increase, by first advising you of same and offering you the option to cancel. Whilst we cannot guarantee room availability, on receipt of your request we will do our utmost to accommodate you. 


A Non Refundable Deposit of £30.00 per room is required to secure all room reservations.